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Welcome to Centivo Care

Accessible, affordable primary care – all in the palm of your hand.

Download the Centivo Care app to start accessing care today!

As part of your employee medical benefits, Koch is providing free Centivo Care access for you and your adult dependents aged 18+. Pediatric services are also available through your own account for dependents aged 2 to 17. With the Centivo Care app, you have access to a dedicated virtual care team that cares for your total health and supports your ongoing care needs. 

Download the app and book your first appointment today! Take this opportunity to get to know your new primary care doctor, and we can help treat you even faster if and when you’re not feeling well. 

We’re here to answer health questions, diagnose and treat ongoing conditions, fill prescriptions and more, all without having to leave the house. It’s that easy.

  • Centivo Care is available to Koch employees enrolled in an active Anthem health plan and enrolled dependents aged 18+.

  • As part of your Koch medical coverage, you have full access to the Centivo Care team at no cost. Employees on high deductible health plans may incur fees for onsite services.

  • Koch is providing Centivo Care access to eligible Koch members at no cost. If you need care from an outside provider, Centivo Care will work with you to find referrals to labs and specialists that are in-network with your specific plan.

  • All protected health information is encrypted while at rest using current industry standard encryption. As a healthcare practice, Centivo Care is a covered entity under The Health Insurance Portability and Accountability Act of 1996 (“HIPAA”).

  • You can chat with your care team via the Centivo Care app. Use the app to ask questions like:

    i. What should I do for this cough?
    ii. What is this rash I have?
    iii. What is the best specialist I can see near me to treat my heartburn?
    iv. Can you help me understand my cancer screening options?
    v. And more!

  • No personal health information is shared with your employer without your consent, ever. It’s all confidential.

Still have questions?

Reach out to us through the Centivo Care app.